About MyRafikis Market
Welcome to MyRafikis Market, your friendly online store for TV and home audio products. We are a family-owned ecommerce electronics store based in Nairobi, Kenya. We started our business in 2020 with a passion for TV and home audio products and a vision to provide our customers with the best products at the best prices.
At MyRafikis Market, we believe that everyone deserves to enjoy a great entertainment experience at home without breaking the bank. That’s why we source our products from reputable brands that offer high-quality and innovative features. Whether you are looking for a smart TV, a soundbar, a speaker system, or an accessory, we have it all.
Our Mission
"Electronics for Everyone, Everywhere."
Our mission is clear: to infuse your life with confidence, happiness, and joy through the power of electronics. We aim to provide you with the latest and greatest in TVs, home audio systems, and accessories, all from premium brands you know and trust.
Our Story
Our journey began when a group of passionate tech enthusiasts recognized the need for a reliable electronics store in Nairobi. Starting small, we relentlessly poured our hard work and dedication into expanding our product range and reaching out to customers across the country. Today, we take great pride in being one of Kenya's leading e-commerce stores, serving countless satisfied customers.
Founded with a passion for innovation and a commitment to excellence, MyRafikis Market started as a dream to redefine the way Kenyans experience electronics. Our journey began with the belief that technology should be accessible, reliable, and enjoyable for everyone. That belief has been the driving force behind our growth and success.
Our Values
At MyRafikis Market, our core values revolve around honesty, integrity, and transparency. We firmly believe in offering high-quality products at fair prices, always placing our customers' needs above everything else. Our vision is to ensure that everyone has access to the latest and greatest in electronics, and we strive tirelessly to turn this vision into reality for our valued customers.
Who are we?
Our team comprises experienced tech professionals and dedicated customer service specialists who are passionate about making MyRafikis Market the best it can be. Whether you need expert advice on a home audio system or assistance with a purchase, our team is here to assist you. We derive immense satisfaction from sharing our love for electronics with our customers.
What makes us unique?
We are not just another ecommerce store that sells electronics. We are different because we offer:
A balance of affordability and luxury
We use the “Price” positioning model to show how our products are both low-cost and high-value. Unlike other ecommerce stores that either sell cheap and low-quality products or expensive and high-end products, we sell products that are both reasonably priced and feature-rich. This means that you can get the best of both worlds: save money and enjoy quality.
Free shipping on all orders within Kenya
No matter how big or small your order is, you don’t have to pay any extra fees for delivery. We also partner with reliable courier services that ensure your products arrive on time and in good condition.
Expert advice and support
We have a knowledgeable team that can help you choose the right product for your needs and preferences. We also have a blog and a newsletter that provide useful tips, guides, tutorials, or recommendations on how to use or maintain your products. We also have a chatbot and a live chat function that allow you to interact with us in real time and get assistance.
Customer satisfaction and loyalty
We value your satisfaction and loyalty, and we reward you with loyalty programs and referral programs that offer you benefits and incentives for repeat purchases or referrals. We also handle any complaints or issues that you may have with respect and care, and offer you solutions or compensations that meet your needs and expectations.
Unrivaled Quality
At MyRafikis Market, we understand that quality matters. That's why we curate a selection of products that immerse you in world-class picture and sound quality. We believe that you deserve the very best, and we're here to deliver it to you.
Convenient Shopping
We make your tech shopping experience hassle-free with secure payments, pay-on-delivery options, and free delivery on all orders. Your satisfaction is our priority, and we want every aspect of your shopping journey to be seamless.
Swift Delivery
Prompt 1-5 day delivery brings your dreams to your doorstep faster than ever. We understand that when you're excited about a new gadget or home entertainment system, you don't want to wait long to enjoy it.
24/7 Support
Our commitment to you doesn't stop when you complete your purchase. We offer round-the-clock customer support to assist you with any inquiries or assistance you may need. Your satisfaction is our top priority.
Our Products and Services
At MyRafikis Market, we boast a wide array of electronics products that cater to diverse needs. Our collection includes top-quality televisions, cutting-edge home audio systems, and stylish phone cases. By partnering with the industry's finest brands, we bring you the latest technological advancements. Whether you're searching for a new TV to enhance your living room or a sleek phone case to safeguard your device, we have everything you desire at affordable prices.
Our Customers
Our customers are at the heart of everything we do at MyRafikis Market. We are proud to have earned the trust and loyalty of numerous satisfied customers and continuously strive to improve our products and services to meet their evolving needs. We firmly believe that every customer deserves the best possible shopping experience, and we leave no stone unturned to make that a reality.
Customer Testimonials
Don't just take our word for it; here's what some of our customers have to say:
"I was in search of a new TV for my home, and MyRafikis Market had the perfect one at an affordable price. The customer service was excellent, and the delivery was fast and efficient." - Jane K.
"I absolutely love shopping at MyRafikis Market because of their extensive range of products. The staff is always friendly and well-informed, ensuring I get exactly what I need." - John M.
Community Involvement
We believe in making a positive impact in our community at MyRafikis Market. We proudly support local schools and community projects, and our team actively volunteers their time and resources to assist those in need. By working together, we can make a real difference in the world.
What are our future plans?
As we look towards the future, our goal is to continue growing and expanding our product offerings while remaining true to our values and unwavering commitment to our customers. We are excited about what lies ahead for MyRafikis Market and are determined to make a positive impact in the world of electronics.
Experience the best deals on high-quality electronics products by visiting MyRafikis Market today. Stay updated on our latest products, promotions, and community involvement by following us on Facebook, Twitter, Instagram, Pinterest, Tiktok, and Youtube.
Join Us on This Journey
We invite you to explore our product offerings, from exquisite TVs to powerful home audio systems. Discover unbeatable prices and join us on this journey of elevating your electronic lifestyle.
Thank you for considering MyRafikis Market for all your electronics needs. We eagerly await the opportunity to serve you and provide you with an exceptional experience. Should you have any questions or feedback, please don't hesitate to reach out to us through our website or social media channels.