Privacy Policy
Welcome to MyRafikis Market, your trusted destination for top-quality electronics and mobile phone accessories. Our utmost priority is safeguarding your personal information, and this privacy policy outlines our unwavering commitment to protecting your privacy and ensuring the security of your data. With a user-friendly and secure website, we take comprehensive measures to uphold the integrity of your information.
Information Collection
When you make a purchase or subscribe to our mailing list, MyRafikis Market collects essential details, including your name, email address, telephone number, shipping and billing information, and payment details. These details are crucial for order fulfillment and delivering exceptional customer service. We also employ this information to keep you informed about our latest products and promotions. Rest assured that all personal information is securely stored and not shared with third parties, except for payment processing and package delivery purposes.
Cookies and Tracking Technologies
To enhance your browsing experience and offer personalized recommendations, we utilize cookies and other tracking technologies. These technologies may gather information regarding your browsing behavior, such as the pages you visit and the links you click. You have the option to manage your preferences for these technologies by adjusting your browser settings or opting out of targeted advertising.
Third-Party Sharing
In order to fulfill orders, process payments, and provide marketing services, MyRafikis Market may share your personal information with trusted third-party service providers. We ensure that these providers maintain the confidentiality and security of your information, utilizing it solely for the purposes specified by us.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have unintentionally gathered personal information from a child, we will promptly take steps to delete the information.
Data Security
At MyRafikis Market, we place a high emphasis on data security. All personal information is encrypted and securely stored on our servers. We adhere to industry-standard security measures, including PCI compliance. Additionally, we enforce the use of secure passwords and strongly recommend that our customers take steps to protect their information, such as selecting strong passwords and keeping them confidential.
Data Retention
To fulfill the purposes outlined in this privacy policy, MyRafikis Market retains your personal information for as long as necessary. This may involve keeping your information for customer service and order fulfillment purposes. If you wish to have your personal information deleted, you can request it at any time by contacting us directly.
Data Breach Notification
In the event of a data breach that may result in harm to our users, we will adhere to all legal requirements by notifying affected individuals and any applicable regulatory authorities.
Changes to the Privacy Policy
MyRafikis Market reserves the right to update this privacy policy periodically to reflect changes in our services or to comply with legal obligations. We will inform you of any significant changes by posting an updated policy on our website and updating the effective date. By using our website, you agree to be bound by the terms of our privacy policy.
Contact Information
Should you have any questions or concerns about your privacy at MyRafikis Market, please do not hesitate to reach out to us. You can contact us via email at info@myrafikikis.com or by phone at +254 797 192 258 during our business hours.
For added convenience, you can also reach us via WhatsApp or SMS/text message. Simply send a message to the provided number, and one of our representatives will promptly assist you.
User Rights
You have the right to access, correct, and delete your personal information, as well as the right to object to or restrict certain types of processing. For any inquiries or requests regarding your personal information, please contact us directly.