Contact Us

Welcome to MyRafikis Market, where your satisfaction is our top priority. We are committed to delivering exceptional service and addressing any inquiries or issues you may have regarding your purchase. Be assured, our dedicated customer service team is here to assist you at every stage of your journey.

Here are several convenient ways to get in touch with us:

Instant Contact Options

Written Contact Options

Social Media Links

Stay connected with us on social media to stay updated on news, promotions, and additional support:

For the quickest response, we recommend using the chat support button, as it offers direct access to our dedicated customer service team. Within the chat support button, you'll find options to contact us via the contact form, WhatsApp, SMS, or phone call.

Our customer service team is available to assist you from Monday to Friday, between 8:30 AM and 4:30 PM EAT. If you reach out to us outside of these hours, we will make every effort to respond to your inquiry promptly.

Please note that our headquarters, situated at Hillside Court, A4 Hospital Rd, Upper Hill, Nairobi, Kenya, is not a retail store. If you plan to visit us, kindly schedule an appointment in advance.

If you have any questions or concerns, please don't hesitate to reach out to us. Our aim is to ensure you have the best shopping experience possible.

Thank you for choosing MyRafikis Market. We eagerly await your contact!